> Design > When it comes to UX design, one espresso machine wins

Blowing customers away with UX

Posted on: 04/23/2018| Source: http://www.itpro.co.uk

UX is all about meeting customer expectations and making their experience effortless - right? What about taking it a step further? It Pro said, "The interface of any device should be intuitive, but why not make it delight the user as well?" Simple features can really make an impact. One user was astounded when their coffee machine could easily program and remember exactly how much coffee they wanted. Little things really can make a huge difference!

The interface of any device should be intuitive, but why not make it delight the user as well? I love coffee. Or rather, I love making and drinking coffee – not talking about it, bragging about it or agonising over equipment choices. I neither...[Read More]
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